Frequently Asked Questions

General Plumbing Questions

  • What plumbing services does True Rooter & Plumbing provide?

    True Rooter & Plumbing offers residential, commercial, and industrial plumbing services, including drain cleaning, hydro jetting, sewer repair, trenchless sewer repair, water heater services, leak detection, gas leak detection, waterline repair, repiping, and emergency plumbing services.

  • Do you offer emergency plumbing services?

    Yes. We provide 24/7 emergency plumbing services for both residential and commercial customers. If you have a burst pipe, overflowing drain, sewer backup, gas leak, or major water leak, our team is available day or night.

  • What areas do you serve?

    We proudly serve Long Beach, Torrance, Redondo Beach, Carson, Wilmington, Inglewood, Compton, Hermosa Beach, Gardena, Hawthorne, San Pedro, Palos Verdes, Manhattan Beach, and surrounding South Bay communities.

  • Are your plumbers licensed and insured?

    Yes. True Rooter & Plumbing is fully licensed and insured to perform plumbing services throughout Southern California.

  • Do you provide free estimates?

    Yes. Contact us to discuss your plumbing issue and request an estimate for repair, replacement, or installation services.

Drain & Sewer Questions

  • What are signs that my sewer line may be clogged?

    Common signs include:

    • Multiple drains backing up
    • Gurgling sounds from toilets or drains
    • Slow-draining sinks or tubs
    • Sewage odors
    • Water backing up into showers or tubs

    If you notice these issues, it’s best to schedule a sewer inspection right away.

  • What is hydro jetting?

    Hydro jetting is a high-pressure drain cleaning method that removes grease, sludge, roots, and debris from pipes. It helps restore proper flow and can prevent future blockages.

  • Do you offer sewer camera inspections?

    Yes. We use sewer camera inspection technology to identify pipe damage, clogs, root intrusion, and other underground plumbing issues without unnecessary digging.

  • What is trenchless sewer repair?

    Trenchless sewer repair is a minimally invasive method of repairing or replacing sewer lines without extensive excavation. It helps reduce property disruption and often shortens repair time.

Water Heater Questions

  • Do you repair and install tankless water heaters?

    Yes. We service both traditional and tankless water heaters, including repairs, maintenance, replacements, and new installations.

  • How do I know if my water heater needs replacement?

    Signs your water heater may need replacement include:

    • Inconsistent hot water
    • Rust-colored water
    • Strange noises from the tank
    • Water leaks
    • Rising utility bills
    • Frequent repairs
  • How long does a water heater typically last?

    Traditional water heaters usually last 8–12 years, while tankless systems can last 15–20 years with proper maintenance.

Leak Detection Questions

  • Do you provide electronic leak detection?

    Yes. We use advanced electronic leak detection equipment to locate hidden leaks behind walls, under slabs, and underground.

  • What should I do if I suspect a gas leak?

    If you suspect a gas leak:

    1. Leave the area immediately.
    2. Avoid using electrical switches or open flames.
    3. Shut off the gas supply if safe to do so.
    4. Call your gas company and emergency services if necessary.
    5. Contact True Rooter & Plumbing for professional gas leak detection and repair.

Residential & Commercial Plumbing

  • Do you handle commercial plumbing projects?

    Yes. We provide commercial plumbing services for offices, restaurants, retail spaces, industrial properties, and other commercial facilities.

  • Can you help with kitchen and bathroom plumbing remodels?

    Absolutely. We install and repair sinks, faucets, garbage disposals, showers, toilets, piping, and other plumbing fixtures for remodeling and renovation projects.

  • Do you repair low water pressure problems?

    Yes. Low water pressure can be caused by leaks, clogged pipes, faulty fixtures, or water line issues. We can diagnose the cause and recommend the right repair solution.

Scheduling & Payments

  • How quickly can you respond to a plumbing emergency?

    Our emergency response team is available 24/7 and aims to respond as quickly as possible depending on your location and the severity of the issue.

  • What payment methods do you accept?

    We accept major credit cards, including Visa, MasterCard, and American Express.

  • How can I schedule service?

    You can call us directly or contact us through the website contact form to schedule service or request emergency assistance.


    Contact True Rooter & Plumbing


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